Minjae Jayden Park
Summary
An excellent communicator, project manager, and organizer with years of experience in franchise bakery operations. A creative leader with expertise in new store openings, employee learning, and team-oriented work environments.
Experience
Senior District Manager, CJ Foodville USA
Oct 2021 – Present (2 yrs 8 mos)
- Delivered outstanding sales growth, achieving a 12.35% increase from $15.34 million in 2021 to $17.23 million in 2022 across multiple store locations.
- Notable growth in key stores like Dublin (+5.0%), Happy Valley (+65.1%), and Beaverton (+1.4%).
- Oversaw operations of up to 22 locations, ensuring high standards of service and profitability.
- Consulted 13 franchisees to optimize P&L management through effective production sheet management and sales forecasting.
- Led the successful launch of 16 new store openings.
- Spearheaded the opening and transfer process for franchise locations, utilizing data analysis to optimize store performance.
- Developed and implemented reward and recognition programs (R&R) and standard operating procedures (SOPs) for the "Pro-Team."
- Created comprehensive training materials, including manuals and job aids, to ensure consistent onboarding and skill development.
- Conducted orientation sessions and facilitated on-the-job training for corporate new hires and franchisees.
- Utilized social media platforms and Indeed to recruit and engage with potential candidates, successfully hiring up to 20 employees per location.
- Conducted routine quality checks to maintain operational standards and optimize customer satisfaction.
- Directed a diverse team of over 25 staff members in a fast-paced environment, ensuring exceptional customer service and operational efficiency.
- Analyzed sales data to forecast production needs and minimize waste, effectively managing inventory and expenses.
- Orchestrated community outreach events, fostering brand awareness and customer engagement.
- Provided comprehensive training to new hires on store operations and daily tasks, ensuring a smooth onboarding process.
- Leveraged data analysis to optimize production levels and minimize waste.
- Successfully managed various departments, including cakes, bakery, sandwiches, and sales, in a fast-paced environment.
- Oversaw day-to-day operations and ensured efficient store functioning.
- Managed a team of employees, providing training and performance feedback.
- Maintained high standards of customer service and product quality.